Axis Direct Branch in Gurugram, Haryana
Tier 1Gurugram features massive corporate treasury operations, HNI family offices, and tech executives trading international equities and domestic derivatives. Complete guide to Axis Direct office address, customer care helpline, Depository Participant operations, offline KYC, and physical share dematerialisation in Gurugram.
Branch & Service Point Overview
Operational Address & Handling
Local Service Point & Address Details:
Authorized partner service desks and relationship desks across key financial zones in Gurugram: Cyber City, Golf Course Road, Sector 29, Sohna Road, Udyog Vihar (Postal codes: 122002, 122018, 122001, 122016). For centralized postal operations and DRF submissions, route to corporate operations headquarters: Axis Securities Ltd., Aurum Q Parć, Q1 Building, Unit No. 1001, Ghansoli, Navi Mumbai 400710.
Local SEBI Regional Office:
SEBI Northern Regional Office, East Kidwai Nagar, New Delhi 110023
Postal Pincodes: 122002, 122018, 122001, 122016
Demat & Physical Share Processing in Gurugram
Direct over-the-counter DRF submission and wealth management advisory desks. Under SEBI regulations, all physical share certificates must be converted into demat form before selling on NSE or BSE.
1. Demat Request Form (DRF)
Download Axis Direct DRF in duplicate, fill details of company and certificate numbers, and sign matching your bank/RTA specimen signature.
2. Deface Physical Certificate
Mark certificates with 'Surrendered for Dematerialisation' stamp to prevent misuse during transit from Gurugram.
3. Dispatch & Credit
Track consignment delivery to central operations. Registrar verifies signature and electronically credits shares into Demat ID 12049200 (CDSL) / IN304295 (NSDL).
Digital e-KYC vs Local Branch Walk-in
Most investors in Gurugram open accounts online in under 10 minutes. Here is how digital onboarding compares with in-person branch verification:
| Feature | Online Digital e-KYC (Recommended) | Offline Branch Walk-in / Assisted |
|---|---|---|
| Turnaround Time | 5 to 10 minutes (Active within 2 to 4 hours) | 24 to 72 business hours upon paper form verification |
| Required Proofs | Aadhaar OTP via DigiLocker, PAN, canceled cheque / bank statement | Physical photocopies of PAN, Aadhaar, bank proof with original signatures |
| Suitable For | Individual Indian resident traders with mobile-linked Aadhaar | HUF, Corporate accounts, NRI, Non-Aadhaar clients, or minors |
| Signature Verification | Digital Aadhaar e-Sign (NSDL / CDSL electronic gateway) | Wet ink physical signature on printed 24-page application booklet |
SEBI-Registered Intermediaries in Gurugram
Other recognized Depository Participants and brokers with official registrations in Gurugram:
| Entity Name | SEBI Reg No | Category | Contact / Desk |
|---|---|---|---|
| INDSTOCKS PRIVATE LIMITED | INZ000305337 | COMMODITY BROKER | 9108291185431 |
| EVERMORE STOCK BROKERS PVT. LTD. | IN-DP-270-2016 | DP CDSL | Madhvi Jain |
| INDstocks Private Limited | IN-DP-690-2022 | DP CDSL | Deepika Narayan |
| Prospera Finstocks Private Limited | IN-DP-839-2026 | DP CDSL | Birendra Kumar Jha |
| ROI Net Securities Private Limited | IN-DP-819-2025 | DP CDSL | Anand Singh |
| Zuari Finserv Limited | IN-DP-366-2018 | DP CDSL | Krishan Kant |
Frequently Asked Questions: Axis Direct in Gurugram
Does Axis Direct have a physical office or branch in Gurugram?
Axis Direct operates in Gurugram via its bank-backed network across 4,500+ axis bank branches. While retail traders in Gurugram predominantly manage their accounts digitally via mobile app and web, physical documentation, account modifications, and in-person verification are supported through Axis Direct regional desks, authorized representatives, or direct centralized postal dispatch.
How do I submit physical share certificates for Demat with Axis Direct in Gurugram?
To convert physical paper share certificates into electronic demat holdings via Axis Direct: (1) Open a Axis Direct Demat account if not already active; (2) Fill out the Demat Request Form (DRF) in duplicate for each company; (3) Deface the physical certificates by writing 'Surrendered for Dematerialisation'; (4) Submit directly at the local branch desk in Gurugram. The shares will be credited to your CDSL/NSDL Demat ID (12049200 (CDSL) / IN304295 (NSDL)) within 15 to 21 working days upon registrar confirmation.
Can I complete offline KYC or account opening with Axis Direct in Gurugram?
Yes. While Axis Direct offers instant 100% paperless Aadhaar e-KYC completing in 5 to 10 minutes, investors without Aadhaar-linked mobile numbers, HUF accounts, corporate entities, or partnership firms in Gurugram can complete offline verification. You can visit the local branch in Gurugram with physical KYC documents.
What is the grievance redressal and customer care escalation for Axis Direct in Gurugram?
For support in Gurugram, call Axis Direct helpline at 022 4050 8080 / 022 6148 0808. If a ticket remains unresolved within 7 days, investors can escalate to Axis Direct designated Principal Compliance Officer. As a statutory right, clients can also lodge complaints directly with SEBI through the SCORES 2.0 portal (scores.sebi.gov.in) citing Axis Direct registration number INZ000161633, or visit the regional SEBI office (SEBI Northern Regional Office, East Kidwai Nagar, New Delhi 110023).