ICICI Direct Branch in Mumbai, Maharashtra
Tier 1Mumbai is India's premier financial capital, housing the headquarters of the Bombay Stock Exchange (BSE), the National Stock Exchange (NSE), SEBI, and leading brokerage firms. Complete guide to ICICI Direct office address, customer care helpline, Depository Participant operations, offline KYC, and physical share dematerialisation in Mumbai.
Branch & Service Point Overview
Operational Address & Handling
Local Service Point & Address Details:
ICICI Securities Ltd, ICICI Venture House, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Local SEBI Regional Office:
SEBI Bhavan, BKC, Bandra East, Mumbai 400051
Postal Pincodes: 400001, 400051, 400021, 400069
Demat & Physical Share Processing in Mumbai
Walk-in physical share conversion, Demat Request Form (DRF) handling, and wealth advisory desks across all city branches. Under SEBI regulations, all physical share certificates must be converted into demat form before selling on NSE or BSE.
1. Demat Request Form (DRF)
Download ICICI Direct DRF in duplicate, fill details of company and certificate numbers, and sign matching your bank/RTA specimen signature.
2. Deface Physical Certificate
Mark certificates with 'Surrendered for Dematerialisation' stamp to prevent misuse during transit from Mumbai.
3. Dispatch & Credit
Track consignment delivery to central operations. Registrar verifies signature and electronically credits shares into Demat ID IN300183 (NSDL) / 12010800 (CDSL).
Digital e-KYC vs Local Branch Walk-in
Most investors in Mumbai open accounts online in under 10 minutes. Here is how digital onboarding compares with in-person branch verification:
| Feature | Online Digital e-KYC (Recommended) | Offline Branch Walk-in / Assisted |
|---|---|---|
| Turnaround Time | 5 to 10 minutes (Active within 2 to 4 hours) | 24 to 72 business hours upon paper form verification |
| Required Proofs | Aadhaar OTP via DigiLocker, PAN, canceled cheque / bank statement | Physical photocopies of PAN, Aadhaar, bank proof with original signatures |
| Suitable For | Individual Indian resident traders with mobile-linked Aadhaar | HUF, Corporate accounts, NRI, Non-Aadhaar clients, or minors |
| Signature Verification | Digital Aadhaar e-Sign (NSDL / CDSL electronic gateway) | Wet ink physical signature on printed 24-page application booklet |
SEBI-Registered Intermediaries in Mumbai
Other recognized Depository Participants and brokers with official registrations in Mumbai:
| Entity Name | SEBI Reg No | Category | Contact / Desk |
|---|---|---|---|
| 1FC SECURITIES PRIVATE LIMITED | INZ000333130 | COMMODITY BROKER | 0919029075122 |
| AJMERA ASSOCIATES LIMITED | INZ000177531 | COMMODITY BROKER | 008591201758 |
| B D SHAH SECURITIES LIMITED | INZ000200338 | COMMODITY BROKER | 0919820070720 |
| DHWAJA SHARES & SECURITIES PRIVATE LIMITED | INZ000219637 | COMMODITY BROKER | 9102242552728 |
| INARAA FINANCIAL SERVICES PRIVATE LIMITED | INZ000323030 | COMMODITY BROKER | 00000000000 |
| INDIRA SECURITIES PRIVATE LIMITED | INZ000188930 | COMMODITY BROKER | 0919329099009 |
Frequently Asked Questions: ICICI Direct in Mumbai
Does ICICI Direct have a physical office or branch in Mumbai?
ICICI Direct operates in Mumbai via its pan-india bank-backed branch & icici bank branch network. As the corporate headquarters, it maintains full-scale walk-in investor relations and grievance desks in this city.
How do I submit physical share certificates for Demat with ICICI Direct in Mumbai?
To convert physical paper share certificates into electronic demat holdings via ICICI Direct: (1) Open a ICICI Direct Demat account if not already active; (2) Fill out the Demat Request Form (DRF) in duplicate for each company; (3) Deface the physical certificates by writing 'Surrendered for Dematerialisation'; (4) Submit directly at the local branch desk in Mumbai. The shares will be credited to your CDSL/NSDL Demat ID (IN300183 (NSDL) / 12010800 (CDSL)) within 15 to 21 working days upon registrar confirmation.
Can I complete offline KYC or account opening with ICICI Direct in Mumbai?
Yes. While ICICI Direct offers instant 100% paperless Aadhaar e-KYC completing in 5 to 10 minutes, investors without Aadhaar-linked mobile numbers, HUF accounts, corporate entities, or partnership firms in Mumbai can complete offline verification. You can visit the local branch in Mumbai with physical KYC documents.
What is the grievance redressal and customer care escalation for ICICI Direct in Mumbai?
For support in Mumbai, call ICICI Direct helpline at 1800 572 7070 / 022 6807 7070. If a ticket remains unresolved within 7 days, investors can escalate to ICICI Direct designated Principal Compliance Officer. As a statutory right, clients can also lodge complaints directly with SEBI through the SCORES 2.0 portal (scores.sebi.gov.in) citing ICICI Direct registration number INZ000183631, or visit the regional SEBI office (SEBI Bhavan, BKC, Bandra East, Mumbai 400051).