Swastika Investmart Branch in Guwahati, Assam
Tier 2Guwahati is the financial gateway to Northeast India, housing regional offices of national brokerages, mutual fund AMCs, and SEBI. Complete guide to Swastika Investmart office address, customer care helpline, Depository Participant operations, offline KYC, and physical share dematerialisation in Guwahati.
Branch & Service Point Overview
Operational Address & Handling
Local Service Point & Address Details:
Authorized partner service desks and relationship desks across key financial zones in Guwahati: GS Road, Paltan Bazaar, Zoo Road, Fancy Bazaar, Dispur (Postal codes: 781001, 781005, 781006). For centralized postal operations and DRF submissions, route to corporate operations headquarters: Flat No. 18, Ground Floor, North Park, Saket Square, Indore, Madhya Pradesh 452018.
Local SEBI Regional Office:
SEBI Local Office, Nedfi House, GS Road, Guwahati 781006
Postal Pincodes: 781001, 781005, 781006
Demat & Physical Share Processing in Guwahati
Physical share certificate conversion, transmission, and succession claim handling. Under SEBI regulations, all physical share certificates must be converted into demat form before selling on NSE or BSE.
1. Demat Request Form (DRF)
Download Swastika Investmart DRF in duplicate, fill details of company and certificate numbers, and sign matching your bank/RTA specimen signature.
2. Deface Physical Certificate
Mark certificates with 'Surrendered for Dematerialisation' stamp to prevent misuse during transit from Guwahati.
3. Dispatch & Credit
Track consignment delivery to central operations. Registrar verifies signature and electronically credits shares into Demat ID 12051500 / IN304317.
Digital e-KYC vs Local Branch Walk-in
Most investors in Guwahati open accounts online in under 10 minutes. Here is how digital onboarding compares with in-person branch verification:
| Feature | Online Digital e-KYC (Recommended) | Offline Branch Walk-in / Assisted |
|---|---|---|
| Turnaround Time | 5 to 10 minutes (Active within 2 to 4 hours) | 24 to 72 business hours upon paper form verification |
| Required Proofs | Aadhaar OTP via DigiLocker, PAN, canceled cheque / bank statement | Physical photocopies of PAN, Aadhaar, bank proof with original signatures |
| Suitable For | Individual Indian resident traders with mobile-linked Aadhaar | HUF, Corporate accounts, NRI, Non-Aadhaar clients, or minors |
| Signature Verification | Digital Aadhaar e-Sign (NSDL / CDSL electronic gateway) | Wet ink physical signature on printed 24-page application booklet |
SEBI-Registered Intermediaries in Guwahati
Other recognized Depository Participants and brokers with official registrations in Guwahati:
| Entity Name | SEBI Reg No | Category | Contact / Desk |
|---|---|---|---|
| PRL STOCK & SHARE BROKERS PRIVATE LIMITED | IN-DP-462-2020 | DP CDSL | SANJAY LUNKAR |
Frequently Asked Questions: Swastika Investmart in Guwahati
Does Swastika Investmart have a physical office or branch in Guwahati?
Swastika Investmart operates in Guwahati via its extensive central india branch & franchisee network. While retail traders in Guwahati predominantly manage their accounts digitally via mobile app and web, physical documentation, account modifications, and in-person verification are supported through Swastika Investmart regional desks, authorized representatives, or direct centralized postal dispatch.
How do I submit physical share certificates for Demat with Swastika Investmart in Guwahati?
To convert physical paper share certificates into electronic demat holdings via Swastika Investmart: (1) Open a Swastika Investmart Demat account if not already active; (2) Fill out the Demat Request Form (DRF) in duplicate for each company; (3) Deface the physical certificates by writing 'Surrendered for Dematerialisation'; (4) Submit directly at the local branch desk in Guwahati. The shares will be credited to your CDSL/NSDL Demat ID (12051500 / IN304317) within 15 to 21 working days upon registrar confirmation.
Can I complete offline KYC or account opening with Swastika Investmart in Guwahati?
Yes. While Swastika Investmart offers instant 100% paperless Aadhaar e-KYC completing in 5 to 10 minutes, investors without Aadhaar-linked mobile numbers, HUF accounts, corporate entities, or partnership firms in Guwahati can complete offline verification. You can visit the local branch in Guwahati with physical KYC documents.
What is the grievance redressal and customer care escalation for Swastika Investmart in Guwahati?
For support in Guwahati, call Swastika Investmart helpline at 0731 664 4000 / 0731 664 4200. If a ticket remains unresolved within 7 days, investors can escalate to Swastika Investmart designated Principal Compliance Officer. As a statutory right, clients can also lodge complaints directly with SEBI through the SCORES 2.0 portal (scores.sebi.gov.in) citing Swastika Investmart registration number INZ000192732, or visit the regional SEBI office (SEBI Local Office, Nedfi House, GS Road, Guwahati 781006).