Upstox Branch in Chennai, Tamil Nadu
Tier 1Chennai is the financial anchor of South India, known for value investing, conservative capital allocation, and extensive depository participant networks. Complete guide to Upstox office address, customer care helpline, Depository Participant operations, offline KYC, and physical share dematerialisation in Chennai.
Branch & Service Point Overview
Operational Address & Handling
Local Service Point & Address Details:
Authorized partner service desks and relationship desks across key financial zones in Chennai: Anna Salai (Mount Road), T Nagar, Nungambakkam, Guindy, Adyar, Mylapore (Postal codes: 600002, 600017, 600034, 600032). For centralized postal operations and DRF submissions, route to corporate operations headquarters: RKSV Securities India Pvt. Ltd., 807, New Delhi House, Barakhamba Road, Connaught Place, New Delhi 110001.
Local SEBI Regional Office:
SEBI Southern Regional Office, Overseas Towers, 7th Floor, 756-L, Anna Salai, Chennai 600002
Postal Pincodes: 600002, 600017, 600034, 600032
Demat & Physical Share Processing in Chennai
Centralized physical share processing via Mumbai/Delhi operations hubs. Under SEBI regulations, all physical share certificates must be converted into demat form before selling on NSE or BSE.
1. Demat Request Form (DRF)
Download Upstox DRF in duplicate, fill details of company and certificate numbers, and sign matching your bank/RTA specimen signature.
2. Deface Physical Certificate
Mark certificates with 'Surrendered for Dematerialisation' stamp to prevent misuse during transit from Chennai.
3. Dispatch & Credit
Track consignment delivery to central operations. Registrar verifies signature and electronically credits shares into Demat ID 12081800.
Digital e-KYC vs Local Branch Walk-in
Most investors in Chennai open accounts online in under 10 minutes. Here is how digital onboarding compares with in-person branch verification:
| Feature | Online Digital e-KYC (Recommended) | Offline Branch Walk-in / Assisted |
|---|---|---|
| Turnaround Time | 5 to 10 minutes (Active within 2 to 4 hours) | 24 to 72 business hours upon paper form verification |
| Required Proofs | Aadhaar OTP via DigiLocker, PAN, canceled cheque / bank statement | Physical photocopies of PAN, Aadhaar, bank proof with original signatures |
| Suitable For | Individual Indian resident traders with mobile-linked Aadhaar | HUF, Corporate accounts, NRI, Non-Aadhaar clients, or minors |
| Signature Verification | Digital Aadhaar e-Sign (NSDL / CDSL electronic gateway) | Wet ink physical signature on printed 24-page application booklet |
SEBI-Registered Intermediaries in Chennai
Other recognized Depository Participants and brokers with official registrations in Chennai:
| Entity Name | SEBI Reg No | Category | Contact / Desk |
|---|---|---|---|
| FLATTRADE BROKING PRIVATE LIMITED | INZ000201438 | COMMODITY BROKER | 9104445609677 |
| Shriram Insight Share Brokers Limited | INZ000216238 | COMMODITY BROKER | 0919331079711 |
| Aditya Birla Money Limited | IN-DP-17-2015 | DP CDSL | Available on SEBI record |
| AETRAM TRADES PRIVATE LIMITED | IN-DP-784-2024 | DP CDSL | PRABHAKAR SIVARAMAN |
| AIONION CAPITAL MARKET SERVICES PRIVATE LIMITED | IN-DP-790-2024 | DP CDSL | SARAVANAN SARAVANAN |
| ANUSH SHARES & SECURITIES PVT LTD | IN-DP-672-2022 | DP CDSL | RAJ JAIN |
Frequently Asked Questions: Upstox in Chennai
Does Upstox have a physical office or branch in Chennai?
Upstox operates in Chennai via its digital brokerage with regional support centers. While retail traders in Chennai predominantly manage their accounts digitally via mobile app and web, physical documentation, account modifications, and in-person verification are supported through Upstox regional desks, authorized representatives, or direct centralized postal dispatch.
How do I submit physical share certificates for Demat with Upstox in Chennai?
To convert physical paper share certificates into electronic demat holdings via Upstox: (1) Open a Upstox Demat account if not already active; (2) Fill out the Demat Request Form (DRF) in duplicate for each company; (3) Deface the physical certificates by writing 'Surrendered for Dematerialisation'; (4) Courier the original certificates along with signed DRF forms and self-attested PAN/Aadhaar copies to Upstox central processing unit at RKSV Securities India Pvt. Ltd., 807, New Delhi House, Barakhamba Road, Connaught Place, New Delhi 110001. The shares will be credited to your CDSL/NSDL Demat ID (12081800) within 15 to 21 working days upon registrar confirmation.
Can I complete offline KYC or account opening with Upstox in Chennai?
Yes. While Upstox offers instant 100% paperless Aadhaar e-KYC completing in 5 to 10 minutes, investors without Aadhaar-linked mobile numbers, HUF accounts, corporate entities, or partnership firms in Chennai can complete offline verification. Download the physical account opening forms from the official portal, affix passport photographs, attach self-attested identity/address proofs, and send them to the corporate operations office.
What is the grievance redressal and customer care escalation for Upstox in Chennai?
For support in Chennai, call Upstox helpline at 022 4179 2999. If a ticket remains unresolved within 7 days, investors can escalate to Upstox designated Principal Compliance Officer. As a statutory right, clients can also lodge complaints directly with SEBI through the SCORES 2.0 portal (scores.sebi.gov.in) citing Upstox registration number INZ000185137, or visit the regional SEBI office (SEBI Southern Regional Office, Overseas Towers, 7th Floor, 756-L, Anna Salai, Chennai 600002).