Upstox Branch in New Delhi, Delhi NCR
Tier 1New Delhi is the central financial and regulatory hub for Northern India, with high volumes in equity, commodity, and currency derivatives. Complete guide to Upstox office address, customer care helpline, Depository Participant operations, offline KYC, and physical share dematerialisation in New Delhi.
Branch & Service Point Overview
Operational Address & Handling
Local Service Point & Address Details:
RKSV Securities India Pvt. Ltd., 807, New Delhi House, Barakhamba Road, Connaught Place, New Delhi 110001
Local SEBI Regional Office:
SEBI Northern Regional Office, Plate B, Office Block 1, East Kidwai Nagar, New Delhi 110023
Postal Pincodes: 110001, 110019, 110034, 110058
Demat & Physical Share Processing in New Delhi
Centralized physical share processing via Mumbai/Delhi operations hubs. Under SEBI regulations, all physical share certificates must be converted into demat form before selling on NSE or BSE.
1. Demat Request Form (DRF)
Download Upstox DRF in duplicate, fill details of company and certificate numbers, and sign matching your bank/RTA specimen signature.
2. Deface Physical Certificate
Mark certificates with 'Surrendered for Dematerialisation' stamp to prevent misuse during transit from New Delhi.
3. Dispatch & Credit
Track consignment delivery to central operations. Registrar verifies signature and electronically credits shares into Demat ID 12081800.
Digital e-KYC vs Local Branch Walk-in
Most investors in New Delhi open accounts online in under 10 minutes. Here is how digital onboarding compares with in-person branch verification:
| Feature | Online Digital e-KYC (Recommended) | Offline Branch Walk-in / Assisted |
|---|---|---|
| Turnaround Time | 5 to 10 minutes (Active within 2 to 4 hours) | 24 to 72 business hours upon paper form verification |
| Required Proofs | Aadhaar OTP via DigiLocker, PAN, canceled cheque / bank statement | Physical photocopies of PAN, Aadhaar, bank proof with original signatures |
| Suitable For | Individual Indian resident traders with mobile-linked Aadhaar | HUF, Corporate accounts, NRI, Non-Aadhaar clients, or minors |
| Signature Verification | Digital Aadhaar e-Sign (NSDL / CDSL electronic gateway) | Wet ink physical signature on printed 24-page application booklet |
SEBI-Registered Intermediaries in New Delhi
Other recognized Depository Participants and brokers with official registrations in New Delhi:
| Entity Name | SEBI Reg No | Category | Contact / Desk |
|---|---|---|---|
| ACME CAPITAL MARKET LIMITED | INZ000311839 | COMMODITY BROKER | 9101204456411 |
| ASTITVA CAPITAL MARKET PRIVATE LIMITED | INZ000160330 | COMMODITY BROKER | 01141510091 |
| BONANZA PORTFOLIO LTD. | INZ000212137 | COMMODITY BROKER | 0919920215354 |
| CNB COMMODITIES PRIVATE LIMITED | INZ000034438 | COMMODITY BROKER | 01123283763 |
| DAGA COMMODITIES PRIVATE LIMITED | INZ000028833 | COMMODITY BROKER | 910114360613 |
| FARSIGHT SECURITIES LTD. | INZ000169935 | COMMODITY BROKER | 00918595829968 |
Frequently Asked Questions: Upstox in New Delhi
Does Upstox have a physical office or branch in New Delhi?
Upstox operates in New Delhi via its digital brokerage with regional support centers. As the corporate headquarters, it maintains full-scale walk-in investor relations and grievance desks in this city.
How do I submit physical share certificates for Demat with Upstox in New Delhi?
To convert physical paper share certificates into electronic demat holdings via Upstox: (1) Open a Upstox Demat account if not already active; (2) Fill out the Demat Request Form (DRF) in duplicate for each company; (3) Deface the physical certificates by writing 'Surrendered for Dematerialisation'; (4) Submit directly at the local branch desk in New Delhi. The shares will be credited to your CDSL/NSDL Demat ID (12081800) within 15 to 21 working days upon registrar confirmation.
Can I complete offline KYC or account opening with Upstox in New Delhi?
Yes. While Upstox offers instant 100% paperless Aadhaar e-KYC completing in 5 to 10 minutes, investors without Aadhaar-linked mobile numbers, HUF accounts, corporate entities, or partnership firms in New Delhi can complete offline verification. You can visit the local branch in New Delhi with physical KYC documents.
What is the grievance redressal and customer care escalation for Upstox in New Delhi?
For support in New Delhi, call Upstox helpline at 022 4179 2999. If a ticket remains unresolved within 7 days, investors can escalate to Upstox designated Principal Compliance Officer. As a statutory right, clients can also lodge complaints directly with SEBI through the SCORES 2.0 portal (scores.sebi.gov.in) citing Upstox registration number INZ000185137, or visit the regional SEBI office (SEBI Northern Regional Office, Plate B, Office Block 1, East Kidwai Nagar, New Delhi 110023).